We understand and appreciate your concerns and will like to answer all
your questions. We have provided here a list of questions that we usually get
fromm our clients along with our answers. Please feel free to Contact Us if you
have any questions.
Yes, Online therapy is as secure as
in-person therapy. We use Video-conferencing software
that complies with HIPAA guidelines. We also use secure
software for scheduling and maintaining records. We
strongly recommend that you attend your online therapy
session in a private setting, not use public computers
or open internet connections to ensure confidentiality.
Many studies have shown that online
therapy is as effective as face-to-face therapy for most
psychological issues, however it is not recommended for
people with severe psychological or emotional issues.
Individuals who might need intensive care for their
treatment, people with schizophrenia, suicidal thoughts,
and severe depression might not be right candidates for
We require at least 48 hours advance notice if
you are unable to keep the scheduled appointment. Clients are
expected to be financially responsible for the sessions that are
canceled with less than 24 hours notice.
We do accept most of the major insurance plans,
Please contact us to confirm about your specific plan. If we do not
accept your plan, we will be happy to help you get reimbursed. We
will provide you with the procedure codes and a receipt which you
can file with your insurance company directly and get reimbursed.