Effective, Convenient, and Secure Online Therapy

1-833-835-7792
1-833-TEL-PSYC

Effective |

Convenient |

Secure

FAQS Related to Online Therapy

We understand and appreciate your concerns and will like to answer all your questions. We have provided here a list of questions that we usually get fromm our clients along with our answers. Please feel free to Contact Us if you have any questions.

Is online therapy secure and confidential?

Yes, Online therapy is as secure as in-person therapy. We use Video-conferencing software that complies with HIPAA guidelines. We also use secure software for scheduling and maintaining records. We strongly recommend that you attend your online therapy session in a private setting, not use public computers or open internet connections to ensure confidentiality.

Is online therapy effective?

Many studies have shown that online therapy is as effective as face-to-face therapy for most psychological issues, however it is not recommended for people with severe psychological or emotional issues. Individuals who might need intensive care for their treatment, people with schizophrenia, suicidal thoughts, and severe depression might not be right candidates for online therapy.

Is online therapy covered by insurance?

Yes, in most cases the online therapy /distance therapy sessions are covered by most health plans.

How soon can I get an appointment?

Appointments are usually available within a few weeks of contacting us. However, under special circumstances we can schedule an appointment sooner.

What if I need to cancel an appointment?

We require at least 48 hours advance notice if you are unable to keep the scheduled appointment. Clients are expected to be financially responsible for the sessions that are canceled with less than 24 hours notice.

What is the difference between a Psychologist, a Psychiatrist, a Counselor, a Therapist, a Marriage & Family Therapist and a Social Worker?

Selecting the right professional is very crucial for diagnosis and treatment of a problem. Please to understand the differences between a Psychologist, a Psychiatrist, a Counselor, a Therapist, a Marriage and Family Therapist and a Social Worker.

Do you accept insurance?

We do accept most of the major insurance plans, Please contact us to confirm about your specific plan. If we do not accept your plan, we will be happy to help you get reimbursed. We will provide you with the procedure codes and a receipt which you can file with your insurance company directly and get reimbursed.